AgriOwn Farmtech Pvt. Ltd. is committed to protecting the privacy, security, and integrity of user data across all our digital platforms, services, and business operations. This Data Protection Policy outlines how we collect, use, store, and safeguard information entrusted to us.
1. Scope
This Policy applies to all individuals who interact with AgriOwn's digital systems, products, and services, including:
- Farmers and Cultivators: Who use our advisory services, purchase agri-inputs, or avail drone spraying services
- Customers and Buyers: Who transact on our agri-input marketplace
- FTC Partners: Who operate Farm Technology Centres under our partner program
- Drone Operators and Service Providers: Who deliver drone spraying and survey services
- Employees and Contractors: Who work with or for AgriOwn
- Website Visitors and Platform Users: Who access our digital platforms
This Policy applies to all data collected through our websites (including agriinput.agriown.com), mobile applications, FTC Partner portals, drone service platforms, and offline interactions where data is processed digitally.
2. Data We May Collect
2.1 Personal Information
- Full name, phone number, email address
- Residential address and location details
- Aadhaar number (where required for government scheme compliance)
- PAN Card details (for FTC Partners and business transactions)
- Valid ID proof (Election card, Aadhar card)
- Photographs (for partner identification)
2.2 Agricultural Data
- Crop information (type, variety, sowing dates)
- Soil data (type, composition, test results)
- Farm size, boundaries, and geolocation
- Drone imagery and multispectral data
- Crop health analytics and NDVI indices
- Pest and disease incidence reports
- Irrigation and input application records
2.3 Transaction Data
- Service bookings and work orders
- Product purchases and order history
- Payment records (via cheque, DD, NEFT, RTGS)
- Invoices and billing information
- Credit limits and payment terms (for FTC Partners)
2.4 Technical and Usage Data
- IP address and device identifiers
- Browser type and version
- Usage logs and navigation patterns
- Session duration and interaction data
2.5 License and Compliance Data (FTC Partners)
- FCO Fertilizer License Number, Insecticide License Number, Seed License Number
- GSTIN Number and bank account details
- Partnership deed (for partnership firms)
- Income Tax Returns and annual turnover information
3. Purpose of Data Collection
AgriOwn collects and processes data for legitimate business purposes including service delivery, drone operations planning, product sales, crop advisory systems, FTC Partner management, platform performance, legal compliance, and payment processing.
We collect only data that is necessary for the specific purpose for which it is collected, in accordance with the principle of data minimization.
4. Legal Basis for Processing
AgriOwn processes personal data on one or more of the following legal bases:
- Contractual Necessity: Processing is necessary for the performance of a contract with you
- Consent: You have provided explicit consent for specific processing activities
- Legitimate Interests: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is required to comply with applicable laws and regulations
5. Data Security
5.1 Technical Safeguards
- Encryption: Secure communication protocols (HTTPS/TLS) for data transmission
- Access Controls: Role-based access restrictions to databases and systems
- Secure Storage: Encrypted servers and databases with regular backups
- Authentication: Multi-factor authentication for sensitive systems
5.2 Organizational Safeguards
- Data protection policies and employee training programs
- Confidentiality agreements for all employees and partners
- Third-party vendors vetted for data protection practices
No Security is Absolute: While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
AgriOwn retains user data only for as long as necessary to fulfill collection purposes or as required by law:
- Active user account data: retained while your account is active
- Transaction records: 7 years for legal and tax compliance
- Drone imagery and agricultural data: up to 3 years
- FTC Partner business records: 7 years from partnership termination
- Marketing and communication data: until you opt out or withdraw consent
Upon account closure or valid deletion request, we will delete or anonymize your personal data, subject to legal obligations.
8. Your Data Rights
Depending on applicable law, you may have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data (subject to legal obligations)
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for any consent-based processing
To exercise these rights, contact us at info@agriown.com. We will respond within 30 days of your request.
9. International Data Transfers
AgriOwn primarily operates within India. If we transfer data internationally (e.g., to cloud service providers), we ensure such transfers are subject to appropriate safeguards, including contractual obligations consistent with applicable data protection laws.
10. Contact and Grievance Redressal
For data protection queries, to exercise your rights, or to raise a grievance, contact our Data Protection Officer:
AgriOwn Farmtech Pvt. Ltd.
Data Protection Officer
23, Cradle, EDII Campus, Via-Airport Indira Bridge,
Village-Bhat,
Ta-Gandhinagar, Gujarat — 382428, India
By accessing or using AgriOwn's platforms, you acknowledge that you have read, understood, and agree to be bound by this Data Protection Policy.